Last updated: January 2025

1. Information We Collect

When you use GridChonk, we collect information that you provide directly to us, including:

Account information (name, email address, username, profile image)
Images and content you upload to create your grids
Payment information (processed securely through Stripe)
Search queries and discovery interactions
Usage data, analytics, and interaction patterns
Device and browser information

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process your transactions and manage your account
Power personalized content discovery and recommendations
Analyze search queries to improve search relevance and suggestions
Send you technical notices and support messages
Respond to your comments and questions
Monitor and analyze trends, usage patterns, and platform health
Detect and prevent fraud, abuse, and security issues

3. AI and Automated Processing

We use artificial intelligence and machine learning technologies to enhance your experience:

Image analysis to generate descriptions and enable visual search
Embedding models to find visually similar content
Search query processing to understand and match your intent
Content recommendations based on your interactions and preferences

This automated processing helps us provide features like "similar images," personalized discovery feeds, and improved search results. You can contact us to learn more about how these systems work.

4. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

With your consent
With service providers who assist in our operations (e.g., Stripe for payments, Clerk for authentication, Convex for database services, Google for AI/ML services)
To comply with legal obligations
To protect our rights and prevent fraud
In connection with a merger, acquisition, or sale of assets (with notice to you)

5. Data Storage and Security

Your content is stored securely using industry-standard encryption. We use Convex for database services and implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. When you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes. Aggregated, anonymized data may be retained indefinitely for analytics purposes.

7. Your Rights

You have the right to:

Access and receive a copy of your personal information
Update or correct your personal information
Delete your account and associated data
Export your content
Opt out of marketing communications
Object to certain processing of your data
Lodge a complaint with a supervisory authority (for EU residents)

To exercise these rights, please contact us at the email address below.

8. Cookies and Tracking

We use cookies and similar tracking technologies to provide functionality, remember your preferences, and analyze usage. Essential cookies are required for the service to function. You can control non-essential cookies through your browser settings.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

10. Children's Privacy

GridChonk is not intended for users under the age of 13. We do not knowingly collect information from children under 13. If we learn we have collected such information, we will delete it promptly.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information. We do not sell personal information.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at noah@chonkly.com